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The Forge Journal

Guides that make tech simple for business.

Plain-English articles on AI chatbots and agents, automation, websites, apps and getting found on Google and AI search.

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01

What is the difference between an AI agent and a chatbot?

A chatbot holds a conversation and mainly answers or guides. An AI agent works toward a goal by planning steps and using tools, such as your CRM or email. In short, a chatbot tells a customer how to return an item, while an AI agent can actually start the return for them.

Read: AI Agent vs Chatbot: Which Does Your Business Actually Need? →
02

Do I need to update to WordPress 7.1.4?

You need 7.1.4 or the fixed release for your branch. For example, a site on the 6.8 branch is fixed at 6.8.12. WordPress recommends updating immediately. Moving to the latest version is still the best long-term choice, because only the newest version receives full active support.

Read: WordPress Security Update 7.1.4: What Site Owners Should Do Now →

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