AI & Automation
A chatbot that answers your customers 24/7.
Trained on your own prices, services and FAQs. It replies instantly, in your customer's language, and passes tricky chats to your team.
- Free first call
- Clear quote first
- 100% yours
What it is
What is an AI chatbot?
An AI chatbot is a chat assistant on your website or WhatsApp that answers customer questions using your own information, like prices, opening hours and policies. It can also collect contact details and book appointments, and it hands the conversation to a person when needed.
Good for: Restaurants, Clinics, Online stores, Schools.
How it helps
- Instant replies, day and night
Customers get answers at 2 am instead of waiting until morning.
- Fewer repeat questions
Your team spends less time on the same questions every day.
- More enquiries captured
Visitors who get a quick answer are more likely to leave their details.
What you get
What we set up for you.
We go through this list together on the free call and leave out anything you don't need.
- A chatbot trained on your website, documents and FAQs
- Website chat widget in your brand colours
- WhatsApp or Messenger connection if you need it
- Lead capture and appointment booking
- Hand-over to your team with the full conversation
- Reports on what customers ask most
Ideas
Where it pays off.
Ideas, not case studies. Your version is planned around how your business actually runs.
- Restaurant
Answers menu and opening-hour questions and takes table bookings.
- Clinic
“Are you open Saturday?” answered at 2 am, and the visit booked.
- Online store
Helps shoppers find sizes, delivery times and order status.
- School
Answers admission questions and books campus visits.
How it works
How a project usually goes.
You see it working before it goes live, and nothing launches without your OK.
- Step 1
We collect your questions, answers and documents
- Step 2
We build and train the chatbot on them
- Step 3
You test it and we fine-tune the answers
- Step 4
It goes live on your website or WhatsApp
- Free 30-minute call first
- Clear quote before we start
- Timeline agreed around your deadline
- Support after launch
Forge AI · free
See how AI Chatbots would work for your business.
Tell us your type of business. Forge AI drafts a simple plan in seconds: what we'd build and the steps.
Or ask Forge AI a question
FAQ
Questions people usually ask.
Will the chatbot give wrong answers?
It answers only from the information you approve, and we test it on real questions before launch. When it is not sure, it says so and passes the chat to your team.
Can it speak other languages?
Yes. It can reply in many languages. We test the languages you need before launch.
Can I update what it knows?
Yes. When your prices or services change, the chatbot can be updated quickly, and we can set it up so you can do it yourself.
Does it work on WhatsApp?
Yes. The same chatbot can work on your website, and on WhatsApp or Facebook Messenger through their official business tools.
How much does an AI chatbot cost?
It depends on how much information it has to learn, how many channels it runs on and whether it connects to your orders or bookings. We keep prices fair, and you get a clear quote before we start, after a free 30-minute call.
Works well with
Related services.
Free 30-minute call
Not sure it's right for you yet?
That is what the free call is for. Tell us how your business runs, and we will tell you honestly whether this would help.