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Case study · Dubai, UAE

The Q: compliance pages, kept up to date.

The Q is a Ministry-approved Notified Body for product certification in the UAE and Saudi Arabia. On a yearly contract, we keep their website's policies, terms, certificate requirements and PDFs in line with the latest government rules, and make every change on the live site.

Get your site looked after Visit theqquality.com
Client
The Q Quality Certificates Issuing Services (theqquality.com)
Industry
Product certification (Notified Body)
Platform
WordPress (their existing site)
Timeline
Yearly contract
Status
Ongoing

At a glance

The service, at a glance.

The job

When the rules change, the website must change too.

The Q's website is where clients read the rules: company policies, agreements, certificate requirements for each product and the forms to download. When a regulator or the law changes something, the website has to follow, quickly and correctly.

In our care

What we look after.

  1. 01

    The Q Policies

    Company, Impartiality, Anti-Bribery, Fee Structure and Website Publication policies. When a rule or a practice changes, we update the policy text on the live page.

    • 5 policy pages
    • Updated on the live page
    theqquality.com
    The Q Impartiality Policy page on theqquality.com
    The Q Policies on a phone
  2. 02

    Public information and agreements

    Complaints and appeals, The Q agreements and the rules for ending, reducing, suspending or withdrawing a certification, with the forms people download.

    • 3 pages
    • Download forms kept current
    theqquality.com
    The Q Complaints and Appeals page with downloadable forms
  3. 03

    Product certification requirements

    Requirement pages for each product group, from cosmetics and drinking water to steel bars. We check they match the current rules and update them when the rules change.

    • 41 product pages
    • MoIAT, SASO and GSO
    theqquality.com
    The Q Product Certification Requirements page
    Product certification requirements on a phone

What we did

How the yearly service works.

  1. 1
    Step 1

    A change comes in

    A new government rule, a regulator update or a change from The Q's own team.

    • UAE, Saudi or Gulf rules
    • Or a request from their team
  2. 2
    Step 2

    Find what it touches

    We check which policies, terms, requirement pages and documents the change affects.

    • Pages
    • PDFs and certificates
  3. 3
    Step 3

    Update the live site

    We change the text on the live pages and replace documents that are out of date with the current version.

    • Live pages, not drafts
  4. 4
    All year

    Keep checking

    We check that the PDFs and certificates on the site are current and in line with the policies, and update any that aren't.

    • Yearly contract
    • Ongoing

Under the hood

Small changes, done carefully.

Gallery

Delivered

Content only, kept right.

How we keep it right

  • Content only: the design and theme are The Q's own, and we leave them as they are.
  • Changes are made on the live pages and checked there.
  • Rule changes come from The Q's team and the official rules, never guessed.
  • No made-up numbers: this is a content service, so we don't show traffic or rankings.

Tools and tech

  • WordPress
  • Their existing theme
  • PDF documents
  • MoIAT, SASO and GSO rules

FAQ

Questions about this project.

What does Novix Forge do for The Q?

We provide website content management on a yearly contract. We keep The Q's policies, terms, certificate requirement pages and PDFs up to date with the latest government rules, and make the changes on the live website.

Did you design or build The Q's website?

No. The website, its design and its theme were already in place. We didn't redesign it. We only manage the content that has to follow the rules.

What happens when a law or rule changes?

We update the policy, terms or requirement pages it affects on the live site, and replace any PDF or certificate on the site that is out of date.

Which rules does the site cover?

The Q certifies products under MoIAT (UAE), SASO (Saudi Arabia) and GSO (Gulf) schemes. The site also has The Q's own policies, agreements and complaints and appeals procedures.

Can you do this for my website?

Yes. If your website has policies, terms, certificates or documents that must stay in line with the rules, we can look after them all year. Book a free 30-minute call and we'll talk it through.

Your site next?

Want results like The Q?

Tell us about your website. On a free 30-minute call we'll show you what's holding it back and what we'd fix first.

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